Plentific has been selected by Anchor to digitalise its entire business operations across its housing portfolio of 54,000 properties and 200,000 work orders per year.
Plentific will be providing a single real-time platform to connect Anchor’s staff and residents with contractors and digitalise its supply chain.
Plentific’s platform will be deployed as an integration layer to unify Anchor’s tier-one main contractors and tier-two sub-contractors. Plentific’s software will also improve the housing provider’s services to its residents through simpler interfaces, better workflows and greater automation.
Besides integration, Plentific’s platform will also enable a number of other automations including work-order management for maintenance and repairs, inspections and resident engagement as well as supply chain, voids and compliance management. It also includes a marketplace of local SME contractors.
The optimisation of processes is planned for roll out in early 2025, with the whole process validation taking eight months.
Sarah Jones, chief executive, Anchor, said, “We know that completing repairs and planned works on time, to a good standard and at a price that represents value for money is central to our residents’ experience of their homes, so it’s vital that we get this right.”
