Westminster City Council has signed up for a white-labelled property management and tenant engagement platform from Spaciable.
Spaciable will help the council onboard its tenants and provide the support required by the Social Housing (Regulation) Act 2023. As well as health and safety documents, certificates and tenancy documents, tenants will also have access to custom ‘how to’ videos in their document library, filmed by Spaciable’s video team. Westminster City Council staff will have access to a dashboard to streamline their processes and manage tenant communications.
Brian Arscott, lead development delivery manager, Westminster City Council, said, “We understand the importance of supporting families and individuals through the transition into their new homes so we’re pleased to be working with Spaciable to improve the onboarding experience through an accessible digital platform.”