Gentoo Group is planning to move its operations to the latest version of Orchard’s housing management system and using its Customer Dashboard as a central information hub.
As part of its tenant-facing plans, Gentoo is also implementing Orchard’s self-service portal and self-service mobile app, while the tenancy visits and resident involvement systems will improve internal efficiencies and support local communities.
Gentoo plans to use the Orchard systems to rationalise a number of disparate systems, with the housing provider’s in-house development team using Orchard’s business process management suite to create its own bespoke solutions.
