First Choice Homes Oldham has selected ROCC Computers for its new contractors system, alongside software from Kirona for mobile working.
The new contractors system is intended to increase the number of repairs and maintenance jobs completed each day while reducing back-office administration and paperwork. The system is also expected to make management reporting easier and faster, and to enable more accurate evaluations of profitability.
The new system comprises ROCC’s Uniclass Repairs and Maintenance system, including the Uniclass Dashboard and Sub-Contractor Portal modules. The Sub-Contractor Portal will enable FCHO’s partners to receive and complete jobs online, directly into the FCHO system, removing the need for the housing provider to re-key contractors’ data. The solution also incorporates Kirona’s mobile working and dynamic resource scheduling software, so that more jobs will be completed first time, without the costs and inconvenience of having to re-book appointments with tenants.
As part of the overall solution, the ROCC systems will be integrated with FCHO’s existing business applications, including a housing management system from Northgate and a finance management system from Agresso.