St Leger Homes has completed the implementation of new rent arrears software from Mobysoft in order to enables its staff to focus on tenants needing the most help with their finances and to minimise overall arrears.
The three-month implementation of Mobysoft’s RentSense was finished in July 2014, and the software has already identified more than 40 per cent of cases which were previously highlighted by its housing management software that don’t actually need attention.
Judith Jones, director of housing, St Leger Homes, said, “We are always looking for ways to improve our efficiency and support tenants more effectively. RentSense is helping us to do exactly that.”
