Idox is pleased to announce a 5 year managed service agreement with St Helens MBC to deliver a broad range of its local government and citizen engagement solutions.
The Idox solutions will help the council to provide an enhanced on-line service, transforming planning and building control community engagement, through functionality such as on-line application tracking, consultation and access to related documentation.
The solution is designed to deliver a responsive and flexible solution to meet the changing needs of the council and its service users, whilst reducing ongoing costs. In order to ensure that council staff are able to focus on service delivery, all of the solution hosting and related technical and application services are provided by Idox as part of the managed services agreement.