GGP Systems has developed an app to let field-based workers do live searches for council records on smartphones and tablets.
Designed to make it quicker and easier for housing providers to access records held in different local authority departments, the application provides access to records via a central address database and can be used on iPads, iPhones and Android devices. The availability of the app follows GGP’s development of its web-based gazetteer management system, GGP eNGz, which returns search results within two seconds, even when accessing a national dataset comprising millions of complex address records.
The app will enable more work to be done remotely. As more and more housing and local authority functions are centralised, a mobile worker can carry a greater variety of duties away from the office. Using the app, a housing officer making a house call to sort out benefits could also access records relating to council tax, property maintenance and social services, and a planning officer inspecting a new build could look up street naming and numbering records, report a faulty street light and even provide permission for tree work.