Sovereign Housing is bringing all of its repairs service in-house, using software from ROCC and Kirona.
While the majority of repairs for Sovereign’s 38,000-homes were already delivered by Sovereign Response, its in-house repairs team, this service has now been extended to its 8,000 homes across Hampshire from October 2016.
With reduced costs and increased productivity, the service is expected to break even within one year before making significant savings over the next five years.
Colin Gallaugher, Sovereign’s Head of Operations, said, “Given the success of Sovereign Response across the majority of our region, as well as pressure on budgets, we felt it was time to review our existing contracts.”
