Places for People has extended its contract for Castleton Technology’s Maintain software (formerly ImpactResponse), covering repairs management, technical services, cloud hosting and integration middleware for the housing provider’s core business applications.
The Castleton software is now being used by 500 repairs and maintenance operatives, 200 back-office staff and 60 customer service advisors, and covers over 60,000 properties for responsive repairs and cyclical maintenance, including gas servicing and electrical testing.
Steve Mather, property services director, Places for People, said, “Our operation continues to grow as we take on delivery of an increased range of services both for companies within the Places for People group and external clients. Our partnering arrangement with Castleton is key to the successful expansion of our operation and the continued delivery of services to our customers.”
