Derby Homes has chosen Capita One’s OpenHousing as its new housing management system, including integrated support for mobile working.
The housing provider said that OpenHousing was expected to give them “a single version of the truth” via a unified platform integrated across its different service areas.
Having recently restructured its general needs housing service, its patch-based housing officers will now be re-allocated according to need, with OpenHousing providing information on which services are in greatest demand and where.
Capita One’s web-based software will also provide remote and mobile working capabilities for Derby Homes’ 250 field-based workers.
Maria Murphy, managing director, Derby Homes, said, “With Capita One’s housing management system, we’re confident that we’ll be able to get a unified view of activity, enabling us to deliver enhanced services and maximise the efficiency of our staff.”
