Inquilab has updated the automation of its financial processes, including repairs, rents and cash collections, using Microsoft Dynamics 365 Business Central with help from Xpedition.
Xpedition integrated and customised Business Central with Inquilab’s existing instance of Dynamics 365, including the development of specific functionality to check and record appropriate requirements within procurement, such as gas installers having up to date Gas Safe certification and IT providers having valid indemnity insurance.
The Business Central solution also includes a custom feature so that Inquilab can identify and charge fees for income from other streams, separating rent payments from rechargeable repairs and other services, so they can comply with regulations while maximising new revenues.
To further streamline Inquilab’s procurement processes, Xpedition used an app to deliver an extra approval step to automatically request manual authorisation for any expenditure over pre-set thresholds.
Rob Sproule, programme manager, Inquilab, said, “We’ve had excellent support from Xpedition and as promised, they delivered on time and within budget. A consultancy is only as good as its people, and Xpedition’s team has superb knowledge of the Business Central product.
“Xpedition quickly got up to speed with the idiosyncrasies of the housing sector and knew how to modify the Business Central tools accordingly. For example, Xpedition built bespoke functionality to accommodate the HMRC Construction Industry Scheme (CIS) that some of our contractors use.”