AmicusHorizon has just signed an enterprise licence agreement for mobile workforce software from 1st Touch. The licence enables AmicusHorizon to access the full range of 1st Touch software modules as it mobilises all 350 front-line staff such as asset management inspectors, surveyors and housing officers.
1st Touch applications enable programming-free, user-customisable solutions to be created through an easy to use graphical interface, and are specifically designed to simplify handheld form design and data capture without the need for business process mapping. 1st Touch software is available on a variety of platforms including Windows Mobile, Apple and Android.
1st Touch was chosen by AmicusHorizon after its positive experience piloting the software in June 2011 to carry out health and safety checks and block inspections, as well as 1st Touch’s ability to integrate with AmicusHorizon’s line-of-business applications to improve service delivery and efficiency.
Jeanette Alfano, director of technology, AmicusHorizon, said, “We already had a good experience of working with 1st Touch and this gave us the confidence to deploy the system across the business to all of our front-line staff. By choosing an enterprise licence, we can access and deploy these as needed, plus we have the flexibility of the multi-platform option.”