BCHA has overhauled its maintenance and repairs services using an integrated set of separate SaaS products from Propeller, More IQ and Rubixx.
The software underpinning the housing provider’s new maintenance and repairs services was integrated and delivered within six months. Alongside Propeller’s workforce management solutions and integration services, More IQ’s software is providing intelligent scheduling and Rubixx is offering its cloud-based housing management system.
Sam Bedford, interim director of transformation, BCHA, said, “Our partnership with Propeller, More IQ and Rubixx is a fundamental part of our digital transformation strategy. We wanted to migrate from our legacy platforms to a complete suite of cloud-based products.
“We’re already seeing positive results from the implementation of the Propeller and More IQ solution. Our engineers’ performance and job scheduling can be managed faster and more efficiently, all from the same online system.”
Dave Carr, managing director, Propeller, said, “For many housing providers, the prospect of overhauling their IT systems within a year is ‘mission impossible’ but BCHA has proved it can be done.
“By breaking down silos and collaborating with like-minded partners, we’ve been able to implement a very agile and cost-effective solution, integrating complementary software specifically aligned to BCHA’s needs. This has eliminated the need for several different products which takes much longer to deploy and manage.”
