Blackpool Coastal Housing has selected Neighbourhub, a partnership between Places for People and Visualmetrics, to enhance its commercial performance and the sustainability of its neighbourhoods.
The Neighbourhub analytical software is now live and supplying trusted information aligned to user demands and in support of BCH’s neighbourhood strategy.
The software automates the integration of data from BCH’s source applications and distributes the information needed for informed decision-making through the Neighbourhub dashboard, summary reports, drill-to-detail and ad-hoc query capabilities.
The KPIs being collected and reported using Neighbourhub include surplus per property, rent arrears and rent collected, turnover, re-lets, voids, repairs, tenancy duration, ASB, tenancy breaches and housing benefits.