BPHA went live in May 2016 with a new care and support system from Octavia Software Solutions, including on- and offline digital forms.
As part of a wider exercise to implement a new housing management system from Orchard, BPHA chose Octavia’s Oska software because of its easy integration with Orchard and now forms part of the newly-procured business software suite. All of BPHA’s contact data is now in one place, with Oska providing a single care and support system for transparency and simplicity.
Clive Thacker, technical project manager, BPHA, said, “Using Oska and the iPad forms has opened people’s eyes to the possibilities that technology offers. There is no limit to the type of forms that can be created: assessments, support plans and health and safety checks are just a few examples. The offline working facility is very good, with the digital forms working just as well offline as online.
“Capturing visits using the iPad forms gives staff more time to spend with their clients; it’s actually getting them back to what they do best, supporting the people that need them.”
