Housing Technology interviewed IT experts from 1st Touch, Clearview, DXW, Mobysoft and Zonr on smart technologies/metering, the internet of things, connected homes, and big data in social housing. Smart metering, the internet of things (IoT), connected homes and big data are at the cutting edge of technology in the social housing sector. While only a…
Smart metering, IoT, connected homes and big data in housingRead More →
Magazine Articles
Looking after your assets
Housing Technology interviewed IT experts from 1st Touch, Civica Housing, Kykloud and Zonr on the latest asset management software and associated strategies for housing providers. Most housing providers tend to have a separate asset management system to monitor and manage their property and associated asset portfolios, even if in many instances it only consists of…
Looking after your assetsRead More →
Bridging the digital gap
Sanctuary Group is one of many housing providers seeking to bridge the digital divide. We are rolling out wi-fi to our care homes across the country; by December 2015, over 50 will have had wi-fi installed, with the small number of remaining homes expected to have it by March 2016. We are also supporting residents…
Bridging the digital gapRead More →
Getting rid of the silos
The housing sector has been good at measuring performance and benchmarking against peer groups but this has often been done in functional silos, using measures imposed by regulation and inspection, to ensure that all fit a particular model. This behaviour has stifled innovation and individual business plan ownership. Yes, all housing providers have their social…
Getting rid of the silosRead More →
Incom & ShoreTel improve Teign Housing customer services
Teign Housing Association has deployed ShoreTel unified communications from Incom Business Systems as part of its plan to improve its customer service experience. Comprising the ShoreTel unified communications platform and enterprise contact centre software, Incom’s solution is intended to enable the housing provider to integrate all of its main business applications in order to achieve…
Incom & ShoreTel improve Teign Housing customer servicesRead More →
Bath Group reports on cloud usage in housing
The Bath Group, whose members comprise housing providers with more than 10,000 properties, has reported the results of its survey covering the use of cloud-based services by its members. Almost half (47 per cent) of the survey’s respondents said that cloud technologies hadn’t reduced their costs and only 27 per cent thought that cloud services…
Bath Group reports on cloud usage in housingRead More →