Capita’s software services business has been awarded a five-year contract worth £380,000 to provide Havering Council with its housing management software suite, OpenHousing. The contract is part of the council’s business transformation programme, designed to improve the delivery of services to tenants and to increase the efficiency of the housing department. The OpenHousing software is…
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Magazine Articles
Advanced launches one-stop shop for housing management
Advanced Business Solutions has launched a new housing software suite which integrates CRM with a wide variety of back-office solutions. The Advanced Business Suite for Housing includes a tenant and housing management solution running on Microsoft’s Dynamics CRM platform, powered by Goldcrest Solutions (itself recently acquired by Advanced). The suite also includes modules for rent…
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Social housing 3.0: the internet of things
The social housing sector has embraced the internet’s ability to deliver efficiencies and enhance the experience of tenants. Web 1.0 saw housing groups establish websites that made details conveniently accessible to tenants online. Web 2.0 brought social media and applications to housing, along with interactive forms allowing tenants to carry out tasks such as making…
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Paper cuts at Hillcrest Housing with Document Logistix
Hillcrest Housing has reduced its reliance on paper records, improved document retrieval and accelerated invoice approvals using document management and workflow software from Document Logistix. The move to the new Document Manager EDM software was primarily prompted by the housing provider’s move to new headquarters. Other factors included the difficulties staff had when trying to…
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Aspire’s ‘digital by design’ strategy
Aspire Group has reported on the progress of its ‘digital by design’ strategy that it began in 2014 and expects to complete by 2016, with the aim of ‘better business as usual’ for its tenants through the use of technology. By March 2016, Aspire expects that digital by design will have cemented a new approach…
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Building the connected social home
Intelligent heating systems like Google’s Nest have launched the internet of things into the mainstream but how can this technology be harnessed to transform service delivery for housing providers and how can we build the connected social home? Back in June 2015, the Connected Home Consortium (a partnership of 15 housing providers interested in IoT…
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