First Choice Homes Oldham’s head of ICT, Stephen Repton, reports on how the housing provider embarked on a procurement exercise beginning in 2013 to replace its entire ICT infrastructure (including telephony) and re-procure infrastructure support provision to support key business transformation activities. Board approval and significant investment resulted in an eight-month project from June 2014…
Cutting-edge infrastructure at FCHORead More →
Magazine Articles
Coactiva hires dedicated housing expert
Public-sector IT company Coactiva has created its first dedicated role for the social housing sector with the appointment of Kevin Gilhooly as its senior business development manager for the sector. Gilhooly’s appointment is accompanied by six other new recruits, each addressing different public-sector areas. Before joining Coactiva, Gilhooly spent a decade at Housing Partners where,…
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North Lanarkshire mobilises £280,000 of savings with Northgate
Northgate Public Services has help North Lanarkshire Council introduce mobile working using smartphones and a cloud-based infrastructure to improve its tenant services. The housing provider reported that it has already saved £280,000 per year by using the Northgate service. North Lanarkshire Council and Northgate jointly developed a web-based service for both staff and tenants, leading…
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Cloud-based CCTV supplement from Cloudview and Housing Technology
For the first of Housing Technology’s new series of ‘In-Depth 2015’ supplements, we have teamed up with Cloudview to look at how housing providers can use the latest cloud-based technologies to reduce the cost, effort and time of using their new or existing CCTV infrastructures to track anti-social behaviour and crime, as well as extend…
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Income management 2.0 – ‘Sorry, there’s no money!’
Whatever the outcome of the 2015 general election (this was written at the end of April), it is likely that politicians of all persuasions will have little choice but to continue the squeeze on welfare spending. The knock on effect of this will be more tenants at risk of falling into rent arrears, and the…
Income management 2.0 – ‘Sorry, there’s no money!’Read More →
Allpay boosts RCT Homes’ digital payments
RCT Homes has seen a surge in its tenants paying by digital payment channels which now represent more than half the value of payments it otherwise takes by debit and credit cards. The housing provider is using Allpay to offer tenants multiple payment options across cash, card and direct debits. In the past year, RCT…
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