First Choice Homes Oldham has recently taken on ROCC Uniclass, combined with Kirona DRS, Web Booking Manager and Mobile, for its repairs and maintenance operations. The implementation follows FCHO’s plans to increase the number of contracts carried out by its team of around 100 workers. Each year, the team currently complete around 33,000 responsive repairs…
First Choice Homes Oldham takes ROCC’s Uniclass HMSRead More →
Magazine Articles
Footprint Solutions signs Golden Gates for information management solution
Footprint Solutions has been awarded a framework agreement by Golden Gates Housing Trust to provide a total information management solution. As part of the agreement, Footprint will provide Golden Gates with a range of services including long-term offsite data storage, lone-worker protection, Chip & Pin payments, tablet-based mobile working, web-based records management, and all hardware…
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Midland Telecom chosen by BCHG for unified communications
Midland Telecom has completed the implementation of a unified communications system at Black Country Housing Group. The system is based on Unify OpenScape (Unify were previously known as Siemens Enterprise Communications) and accompanied by what BCHG described as “a generous licensing deal”. OpenScape enables BCHG to have a mixture of IP desk phones for office-based…
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Scheduling success for Southern Housing with Oneserve
Southern Maintenance Services, part of Southern Housing Group, is using Oneserve to schedule and manage maintenance appointments by ensuring that its staff are in the right place, at the right time, and with the right skills to complete each repair. Southern Maintenance Services was created to bring previously outsourced works back in-house at Southern Housing…
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Trimble adds new mobile working tools
Trimble has added new features to its field service management (FSM) solutions to improve workflow and streamline operations for mobile working, specifically around intelligent scheduling of work and an app for real-time information access. The new features are part of Trimble Horizon, a new cloud-based platform for Trimble’s FSM solutions. John Cameron, general manager, Trimble…
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Looking Local app for Dudley Council
A mobile app that allows Dudley Council’s residents to quickly and easily report problems, such as fly-tipping, potholes and faulty streetlights, and lets tenants submit requests for housing repairs has kicked off 2015 by passing a landmark 1,000 downloads. Since the app went live in November 2014, more than 550 street issues and over 250…
Looking Local app for Dudley CouncilRead More →