Housing Technology interviewed IT experts from Britannic Technologies, Castle Computer Services, Clearview, DXW and Utilita Energy on how housing providers can make cost savings and achieve value for money though technology, and aligning IT with their core business objectives. Mapping IT services and their performance to key business objectives Technology is obviously fundamental to almost…
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Magazine Articles
Southern Housing hires new customer services director
Southern Housing Group has appointed Chris Harris as its new group customer services director. Harris has worked for a number of G15 housing providers, including Catalyst Housing and most recently Genesis Housing Group where he launched service improvement projects around performance and culture. He will lead the customer services directorate at SHG, with a strong…
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Ongo fills the void with Kirona
Ongo, the partnership organisation set up by North Lincolnshire Homes, is now using Kirona’s Project Planner module to manage its voids work alongside its existing Xmbrace DRS scheduling software to allocate work to its responsive repairs team. John Smith, Head of Voids, North Lincolnshire Homes, said, “Project Planner is unique in the way it breaks…
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Boardpad brings paper-less meetings to WM Housing
WM Housing is now using software from Boardpad for electronic meeting packs for its variety of board meetings, committee meetings and group executive meetings. After unsuccessfully trialling and manually creating PDF versions of meeting packs and distributing them to board members, WM Housing realised that it needed a more refined and intuitive solution to compile…
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Community metering at CityWest Homes
Thanks to a £100,000 innovation award from the National Grid Energy Efficiency Innovation Award scheme, CityWest Homes has teamed up with utility metering company Energy Assets to install ‘community metering’ across 840 properties in eight London tower blocks. These will access cheaper electricity without tenants needing to cut back on comfort. Work started in January…
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Seeing CCTV in a new light
James Wickes, CEO of Cloudview, looks at the impact cloud technology is having on traditional CCTV for housing providers. As both observers and the observed, we all have a ‘view’ on what CCTV is. We’ll have seen the grainy, frame-by-frame footage, often used as evidence against criminal or disruptive behaviour. We’ll have noticed the cumbersome…
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