A report from Sheffield Hallam University suggests that housing providers could face huge financial problems because their IT systems simply aren’t ready for the introduction of universal credit, with some housing providers unable to access even the most basic data on their tenants. The independent study, carried out by the university on behalf of Housing…
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Magazine Articles
South Staffordshire Housing improves collections with RentSense
Mobysoft’s RentSense arrears software has helped South Staffordshire Housing achieve its best year for rent collection, having reducing its arrears to just 1.4 per cent in 2014. Jan Goode, director of customer service, South Staffordshire Housing Association, said, “Given that we knew welfare reform was on the horizon, we started to talk to Mobysoft in…
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SCC wins DWP hosting contract for universal credit
SCC has just won a two-year hosting contract from the Department for Work and Pensions for its internal universal credit infrastructure. The DWP will maintain intelligence, development and operational support for the applications and operating system suite, while G-Cloud partner SCC will provide and support the infrastructure. The SCC infrastructure is intended to ensure that…
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Nottingham Community Housing Association unlocks access with Intratone
Nottingham Community Housing Association is one of the first UK housing providers to use a new, hi-tech door-entry system. Tenants in 20 flats at a converted warehouse can now lock and unlock their doors remotely with their smartphones. Using technology from Intratone, the aim of the pilot project is to improve access to each flat…
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Measuring IT – Are you looking in the right direction
I have recently been thinking about the sorts of performance measures that get used in the housing sector and the way that IT systems are used to generate management information. I have come to the conclusion that much of that management information probably at best represents something different to what most senior managers and board…
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Habinteg continues i-stay@home trial
Habinteg Housing in south London is leading the pan-European i-stay@home project in the UK with partners from France, Germany, Holland and Belgium. Its disabled tenants are testing high-tech solutions aimed at making everyday tasks easier for older and disabled people. 180 tenants across Europe are trying out a range of gadgets and judging their usefulness,…
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