Bacs, the not-for-profit organisation behind Direct Debit in the UK, has launched an initiative to encourage tenants to switch to Direct Debit for rental payments. Open to housing associations, local authorities and ALMOs across the country, Bacs has produced a range of free marketing materials to help promote payment by Direct Debit, with housing providers…
Social housing initiative launched by BacsRead More →
Magazine Articles
SharePoint beats mobile coverage for Coastline
Coastline Housing in Cornwall is using Microsoft SharePoint to combat the difficulties of very patchy mobile coverage across its rural properties. Justin Floyd, mobile solutions architect, Coastline Housing, said, “Unreliable coverage in Cornwall has been our biggest barrier to mobile working to date. Coverage is patchy at best, even with the help of BT wi-fi…
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Housing Partners launches new HomeSwapper service
Housing Partners has just launched a brand new version of its HomeSwapper service, with many new features for both housing providers and tenants. The new service is already being used by over 700 housing providers and their tenants across the UK and has been built using the latest coding techniques, faster databases and fully mobile…
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Orchard BPM at First Wessex
First Wessex is now using Orchard’s business process management (BPM) solution to automate its rent refund process. Users can now request a refund that can be authorised by appropriate members of staff before reaching the finance department for processing. Although First Wessex had already developed a rent refund workflow which took care of the authorisation…
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Centralised financials at AmicusHorizon with Sapphire & SunSystems
After a series of mergers, acquisitions and business expansion, AmicusHorizon has consolidated all of its financial processes into a single Infor Sunsystems application from Sapphire Systems. Robert Stewart, business systems manager, AmicusHorizon, said, “There have been a lot of changes within the company, from our original merger of two companies, to smaller amalgamations, restructures and…
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One Housing chooses Oneserve for in-house maintenance
One Housing has chosen Oneserve to support the creation of One Direct, its in-house maintenance service. Ceri Theobald, operations director, One Housing, said, “The partnership with Oneserve is an extremely important part of our creation of One Direct. We are already scoping out how the Oneserve system can be implemented to help improve efficiency on…
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