Severn Vale Housing Society has successfully deployed a mobile working system from Telecetera for its repairs team. The system is now being used by around 30 field-based workers and 15 office-based staff, and has meant that there are now hardly ever any outstanding or active repair tickets. Telecetera reported that the mobile project cost in…
Telecetera mobilises Severn Vale’s workersRead More →
Magazine Articles
Connexion2 protects Thames Valley workers
Thames Valley Housing Association is now using Identicom lone-worker devices from Connexion2 to protect its front-line staff. The devices were bought as part of Connexion2’s SoloProtect package which includes inclusive billing, 24/7 monitoring, SIM card, network access, device training and monthly monitoring. TVHA previously used mobile and landline phones combined with an emergency code to…
Connexion2 protects Thames Valley workersRead More →
Mobile access – The clever compromise
Housing providers across the country are waking up to the reality that their customers aren’t where they left them. Increasing numbers of tenants are demanding services whenever and wherever they want them so the Longhurst Group is on the move. Over the past year, we have developed our customer websites to deliver increased functionality allowing…
Mobile access – The clever compromiseRead More →
RHP launches mobile site
Following its introduction of an online two-hour repairs booking service last year, RHP has now introduced a new mobile site and device detection for its website, after a profiling survey in 2012 found that 20 per cent of tenants accessed the internet via mobile devices. Visitors to the main RHP website through a mobile device…
RHP launches mobile siteRead More →
Tough terrain for 1st Touch at Castlehill
Castlehill Housing Association has signed an enterprise agreement for mobile workforce management software from 1st Touch. The software will be used by housing officers and maintenance workers to access and update back-office information on tablets, smartphones and other mobile devices. 1st Touch mobile was chosen because it had an existing integration with the Aareon housing…
Tough terrain for 1st Touch at CastlehillRead More →
Spirit Data Capture gets a good reception at Peaks & Plains
Peaks and Plains Housing Trust is now using Motorola PDAs running Windows Mobile 6.5 and MobiControl device management software from SOTI for its 80 mobile workers, following recommendations from Spirit Data Capture. Simon Penaluna, assistant director of ICT, Peaks and Plains Housing Trust, said, “We wanted mobile devices that would be semi-rugged and could be…
Spirit Data Capture gets a good reception at Peaks & PlainsRead More →
