As procurement comes under increasing scrutiny, Procurement for Housing’s strategic procurement manager, Rob Peck, asks if CIOs are providing the necessary management information to drive business efficiencies. A major challenge for many CIOs is providing senior managers with the management information they need to make business decisions. This is particularly so when it comes to…
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Magazine Articles
Midland Heart uses C365 Online to manage 46,000+ homes
Midland Heart is now also using C365 Online to manage the regulatory compliance surrounding its management of almost 50,000 properties. As part of its project at Midland Heart, C365 Online has also developed a bespoke public access portal for tenants to access their own property’s information. While implementing the new cloud service for Midland Heart,…
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Riverside implements C365 Online cloud system for regulatory compliance
Riverside Housing has deployed a new cloud-based system to ensure that all of its properties are fully compliant with existing regulations. The housing provider is using C365 Online’s compliance management system to cut through its internal red tape and ensure that it is meeting its legal obligations. C365 Online’s hosted solution lets Riverside’s asset management…
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Livin takes viability appraisals in-house with SDS
After having used a developer’s agent for viability appraisals for many years, Livin has brought the function in-house following the implementation of ProVal from SDS. Wayne Harris, executive director of property and development, Livin, said, “We wanted a supplier of industry-recognised appraisal software that was easy to use and flexible enough to meet changing development…
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Integrated communications for welfare reform
Helena Partnerships’ executive director for business transformation, Liz Haworth, explains how a multi-channel approach is used to engage with tenants about welfare reform. Welfare reform continues to be the biggest challenge affecting our tenants and our business, and since 2012 Helena has been running a robust communications campaign to help over 3,000 tenants to prepare…
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Housing Contact pilot reduces arrears at Adactus Housing
Adactus Housing Group began a trial last month of an automated text and voice service from the Housing Contact Company in a bid to reduce late payments and rent arrears. The Call-2-Collect service automatically extracts data from Adactus’s housing management system every day to initiate a mixture of interactive telephone calls and SMS messaging to…
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