From: Joop Schoppers, IT manager, Woningcorporatie De Woonplaats Sir – In The Netherlands, we have about nine IT suppliers in the social housing sector and the number of housing providers has decreased in the last few years because of mergers. The suppliers therefore need to work harder to get new customers, and a new customer…
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Magazine Articles
Blurring the boundaries
From: Alistair McLeod, Director, Waterstons Sir – It strikes me that many housing providers have a slightly misunderstood view of their strategic priorities which then permeate down and affect effective service delivery and the successful alignment of ICT. Housing providers primarily manage assets and are therefore operationally excellent, meaning they deliver high-quality, repeatable services at…
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Get real about digital
From: Helen Milner, Chief executive, UK Online Centres Sir – It’s inevitable; digital by default is coming for all of us. Universal credit is getting closer so it should be a priority for all housing providers to get their tenants online so that they can make benefit claims and manage their finances. As an organisation,…
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Windows’ shelf life
From: Harneck Chilemba, Finance director, Tower Hamlets Community Housing Sir – I was at Waterstons’ Windows 8 preview last year and was fascinated to see what a huge improvement it is from the XP platform (yes, some of us have resisted Vista and Windows 7). For those of us wedded to the Microsoft environment, Windows…
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The IT strategy misconception
From: Tim Cowland, Senior consultant, Sovereign Business Integration Group Sir – For any organisation looking at their IT strategy, hoping for a supplier to wave a magic wand and deliver a ready-made solution without time and effort being spent by the organisation themselves may be a nice fantasy, but unfortunately that’s not reality. To develop…
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Orbiting the world of social media
From: Paul Tennant, CEO, Orbit Group Sir – Most of us naturally think about technology in terms of new hardware or emerging software which can help to transform the way we work. And of course, as we have seen with the recent deployment of iPads to housing teams, new equipment and systems can drive a…
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