From: Andrew Henderson, Managing director, Lanway Sir – When it comes to internet provision for tenants, housing providers need to think carefully about resident tendencies. Many tenants are transient and this is likely to intensify following the conclusion of the ‘homes for life’ initiative. Tying tenants down to fixed, minimum-term broadband and phone line contracts…
Digital inclusion and transient tenantsRead More →
Magazine Articles
Shimmying into the future
From: Jane Briginshaw, Head of design and sustainability, Homes and Communities Agency Sir – You will be well aware of how technology in homes is transforming people’s lives, and I thought it would be helpful to outline some recent examples of best practice I have seen. We would all appreciate real-time travel information to avoid…
Shimmying into the futureRead More →
Going Blackberry picking
From: Nick Crane, Head of IT operations, Family Mosaic Sir – A few years ago RIM [makers of the Blackberry devices] were the de-facto standard for secure email delivery. Then along came Apple and Android-based smartphones that pushed the envelope in terms of functionality, but if you have already invested in Blackberry devices, why change…
Going Blackberry pickingRead More →
Kiss and make up
From: Mark Hobart, Managing director, Clearview Sir – Can your readers, hand on heart, say their current suppliers deliver innovation, excellent service, business outcomes from proven solutions and, of course, value for money? Reading last month’s letters, I got the impression that many people in the housing sector are frustrated with suppliers in one or…
Kiss and make upRead More →
Getting ready for universal credit
From: Roger Birkinshaw, Housing director, Capita’s software services business Sir – The benefits system is due for its biggest shake-up in more than 60 years with the impending launch of universal credit. Not only will the change be radical for citizens who currently receive benefits, but also for the organisations that provide support services. Among…
Getting ready for universal creditRead More →
Free maps for all
From: Fergus Craig, Business development manager, Cadcorp Sir – I am still amazed at how many housing providers do not know about the free maps they can get their hands on. As housing is so location-focused, meaning much of the data held in a housing organisation is based around properties and neighbourhoods, using mapping provides…
Free maps for allRead More →
