A recent survey by Acronis, a data backup and disaster recovery company, found that 87 per cent of public sector organisations have no formal strategies to deal with the bring your own device (BYOD) trend. 11 per cent of the local authorities surveyed did have a BYOD strategy but none of the central government departments…
Majority of the public sector lacks BYOD strategyRead More →
Magazine Articles
Telecoms and ICT with a conscience from Social Telecoms
Social Telecoms CIC has launched two new services covering telephony and internet access specifically to help housing providers support their digitally-excluded tenants in the run up to the introduction of universal credit later this year. For its first service, Social Telecoms has an ‘open book’ approach to telecoms pricing which means that it charges all…
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Sovereign wins infrastructure contract with Gateway Housing
Gateway Housing Association has awarded a 12-month managed services contract to Sovereign Business Integration Group to refresh its IT infrastructure. The £150,000 contract began in October 2012. Sovereign will conduct an IT infrastructure review, refresh Gateway’s IT infrastructure, and manage improvements to its overall IT environment. The contract is also intended to open the possibility…
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JMC IT secures Arcon Housing’s IT infrastructure
A long-term infrastructure and business continuity project by JMC IT at Arcon Housing in Manchester is now delivering day-to-day benefits to the housing provider’s staff, board members and tenants in areas such as mobility and flexible working, internal communications, and universal credit. JMC IT installed a virtual desktop infrastructure (VDI) to take processing away from…
JMC IT secures Arcon Housing’s IT infrastructureRead More →
Cloud Business and Caltech IT partner for tenant CRM
Cloud Business, a Microsoft SharePoint specialist, and Caltech IT, a Microsoft Dynamics CRM specialist and developer of the TenantViewCRM software, have formed a partnership to integrate TenantViewCRM with Dynamics CRM and SharePoint specifically for housing providers. With tenant information at its core, TenantViewCRM provides a universal search facility on tenants, contracts, properties and enquiries. The…
Cloud Business and Caltech IT partner for tenant CRMRead More →
Capita’s review of tenant communications
Capita’s software services business has just completed a review of tenants’ technology preferences and the barriers around the wider use of technology, based on data from a cross-section of social housing tenants, supported or sheltered housing residents, and homeless service users. The survey found that mobile phones have surpassed landline phones in terms of their…
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