Eastend Homes has awarded a new IT support contract to Sovereign Business Integration Group for the next five years. The contract is based on Sovereign’s managed IT services, and includes ‘as a service’ options for back-up, disaster recovery and firewall security. John Henderson, managing director, Eastend Homes, said, “We are well aware of the cyber-attacks…
Sovereign wins five-year contract at Eastend HomesRead More →
Magazine Articles
AI and customer services
The recent government budget towards the end of 2017 showed us that housing is higher up the political agenda than before, with a government commitment of over £15 billion of new financial support for new housing as well as freeing up housing providers to borrow to build. With the building of all of these new…
AI and customer servicesRead More →
Successful e-procurement in housing
In this interview, Anchor Group’s head of procurement, Iain Dawson, and Science Warehouse’s business development manager, Richard Porter discuss their joint implementation of a new e-procurement and e-invoicing system. What were the reasons behind Anchor’s transformational change? The driving factors were to make buying easier for our staff, reduce the internal costs of our ordering…
Successful e-procurement in housingRead More →
Peaks & Plains’ Capita portal
Peaks & Plains Housing Trust is now using Capita’s OpenAccess software to create a tenant portal, integrated with its OpenHousing, DRS and Totalmobile software for housing management, scheduling and mobile working. Gary Naylor, repairs operations manager, Peaks and Plains Housing Trust, said, “By using OpenAccess integrated with OpenHousing, DRS and Totalmobile, the tenant simply logs…
Peaks & Plains’ Capita portalRead More →
Housing providers’ struggle with data, payments & mobility
According to research from Phoenix Software and VMware, UK housing providers are struggling with how they handle data, tenant payments and remote working. The software providers’ research found that 75 per cent of housing providers don’t think their organisation is effectively using the information it stores, with almost 50 per cent expecting to need to…
Housing providers’ struggle with data, payments & mobilityRead More →
Interview – Optivo’s IT plans
Following the merger last year of AmicusHorizon and Viridian Housing to form Optivo, Housing Technology interviewed Jeanette Alfano, director of technology, and Jane Porter, chief operating officer, about Optivo’s IT plans. How does the merger affect your IT infrastructure? Jeanette Alfano: It dramatically affects it. Two separate infrastructures, one infrastructure sitting on-premise in a datacentre…
Interview – Optivo’s IT plansRead More →
