Glasgow-based Partick Housing Association is moving its IT infrastructure to a private cloud-based service from Castle Computer Services. The new service is expected to be operational by August 2012, with the aim for achieving greater efficiency and performance alongside better business continuity. Arlene Casey, ICT manager, Partick Housing Association, said, “The move to a private…
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Magazine Articles
An insider’s view of the 4G trials
4G is like lightning – it’s an eye opener and seriously enhances the mobile data experience. Trefor Davies, CTO of Timico, writes about O2’s exciting 4G trials in London and explores how the technology is going to change the mobile game, as well as offering a great solution for internet connectivity in social housing. Mobile…
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Victory performance with Clearview
Clearview Systems has completed the implementation of a new business intelligence system at Victory Housing Trust in Norfolk. The web-based Clearview Reporting system went live in March 2012, with non-technical staff now able to create their own bespoke reports. Victory Housing was previously using SAP Business Objects for information management and business intelligence but found…
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Measuring your responsive repairs’ performance
Analysing delivery effectiveness and expenditure around responsive repairs through best-practice performance reporting remains a largely unsolved challenge in the housing sector. Too many companies are blissfully unaware of their real expenditure in delivering services, their performance against basic tenant expectations, and the tenant covenant, and the potential saving for reinvestment they could achieve through best-practice…
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Bridging the digital divide makes economic and social sense
2013 is the year when benefit payments will be made online. For many housing associations in the UK, this will create challenges around how their tenants access this money and use it to pay their rents. But this also presents an opportunity to get tenants using the internet now to not only pay bills but…
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Panztel launches EziTracker Scheduler for remote working
Panztel has launched a new version of its existing EziTracker software which is used to manage and monitor large groups of remote workers. EziTracker Scheduler includes automatic job scheduling, electronic recording of HR records, integrated links to payroll processing, contract performance monitoring, forward-planning tools and streamlined timesheet approval. Panztel said that many large employers of…
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