Henk Korevaar from Ffectis and Micky Kieboom from Ymere Housing in the Netherlands report on their adoption of ‘ the new way of working’ – the effective use of the bricks, bytes, bikes, business and behaviour (the five Bs) to improve productivity and accommodate flexibility in the Dutch social housing sector. The New Way of…
Going Dutch – The new way we workRead More →
Magazine Articles
Putting IT to work
From: Mark Summers, Head of technology sales for housing, JMC IT Sir – April has been an important month for the housing sector with the completed merger of Harvest and Arena to form Your Housing, now one of the biggest housing groups in the UK. From working on solutions to enable the Your Housing merger…
Putting IT to workRead More →
Self-serving customers
From: Jacqui Stoggall, Director of consultancy, Sovereign Business Integration Group Sir – In a recent seminar we hosted, there was a clear trend for housing providers to look towards management systems and mobile technologies to reduce costs and improve their customer service. Moving towards online customer self-service and mobile technology to provide a smarter service…
Self-serving customersRead More →
Housing goes app-happy
From: Jonathan Creaser, Head of ICT, Richmond Housing Partnership Sir – Not a week goes by without seeing news about a new smartphone app that will change your life. Whether it’s the ability to pay for your parking or destroy an entire city with Godzilla Monster Mayhem, just like the rise of social media, apps…
Housing goes app-happyRead More →
Bring your own
From: Stewart Davison, Product launch manager, Capita Software Services Sir – I read with interest the article on bring your own devices (Housing Technology, March 2012). It seems inevitable that BYOD will become increasingly popular among both employees and employers, especially considering that the development and take-up of consumer mobile technology has, arguably, outpaced that…
Bring your ownRead More →
Clouds forecast
From: David Leach, ICT director, Orbit Group Sir – Do my customers need my head in the clouds or feet on the ground? The ‘cloud’ is apparently going to solve my infrastructure challenges. It will allow me to flex on demand, pay for what I use, give access to anything from anywhere and all while…
Clouds forecastRead More →
