Following its acquisition of Applaud Web Solutions earlier this year (see Housing Technology, July 2011), Orchard’s portfolio now includes web-based solutions to cover content management, document management, collaboration, board extranets, corporate performance and risk management, all based on the Vestri platform originally developed by Applaud.
Magazine Articles
Better behaviour at Mosscare with Orchard
Mosscare Housing Group has completed the deployment of Orchard Information Systems’ community action system to monitor and combat anti-social behaviour (ASB). Mosscare already uses Orchard for its housing management system. Jack Ellison, neighbourhood manager, Mosscare Housing Group, said, “Mosscare had already signed up to the Respect Standard for Housing Management and trained front-line staff and…
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One Housing offers free wi-fi
One Housing Group has launched free wi-fi access in its north London head office and at selected housing schemes to give residents better access to the internet. The ‘One WiFi’ programme is starting with 15 schemes coming online during the 2011/12 financial year followed by a further 40 schemes next year. The wi-fi service is…
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Magic integration for BCHA
BCHA is using Magic Software’s iBolt integration platform to link its Salesforce.com-based Homeless Link with its Paloma housing management system running on SQL Server. BCHA has also integrated the system with its web-based SMS application so that iBolt can now send text-to-mobile and text-to-voice messages to contact staff and service users with vital updates. This…
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Protecting lone workers & driving up business efficiencies
Amid a climate of cuts, Jim Irving, CEO of Guardian24, considers how lone worker technology is not only helping to keep staff safe, but is also helping to increase efficiencies in other areas. In the current climate of cuts and efficiency savings, housing providers are frequently expected to do more in terms of results, with…
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Speech analytics from Liquid Voice
Liquid Voice has released Liquid Speech Analytics which makes it easier for housing providers to identify specific information such as words and phrases buried in their growing volumes of call recordings. Liquid Speech Analytics, which can be integrated with housing providers’ existing call-recording systems, can rapidly and intelligently interrogate call recordings, making it suitable for…
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