Emerald Design, a Manchester-based developer of smartphone ‘apps’, has released Habitapp, a multi-module app for the housing sector covering repairs reporting, choice-based lettings, job searches, surveys, rent payments and landlord newsfeeds. Habitapp is available on both the Android and iPhone platforms and can be linked to any existing back-office system. Mosscare Housing Group launched the…
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Magazine Articles
Guardian24 chosen for ‘Lone Worker from Orange’ service
Telecommunications provider Orange has chosen Guardian24 as its partner for its new ‘Lone Worker from Orange’ safety solution. Using Guardian24’s device-neutral technology, ‘Lone Worker from Orange’ can be used on a variety of hand-held devices and customers can choose tailored service plans to suit individual employees. Key features of the system include a discreet panic…
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Dev launches all-in-one customer service system
Dev, an internet systems developer with over ten years’ experience in housing, has just released Locate, a new web-based customer services system for tenants and housing providers. Locate includes a nationwide mutual exchange scheme that uses an intelligent linking engine (LEX) to increase successful exchange matching, a repairs and issues reporting tool, and a tenant…
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Britannic telephony at Worthing Homes
Worthing Homes has retained its incumbent telephony supplier following Britannic Technologies’ successful implementation of a new Mitel-based infrastructure. The system went live in January 2011. Following a ‘mystery shopper’ exercise to measure customer satisfaction, Worthing Homes realised that its 10-year old system wasn’t providing the functionality nor the reporting needed. An independent review suggested that…
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ORS Wins Compliance Product of the Year
Optical Record Systems was awarded ‘Compliance Product of the Year’ at the Document Manager 2011 awards for its HousingDocs system. The awards were allocated on the basis of over 19,000 votes from the readership of Document Manager magazine. This follows ORS winning ‘Website of the Year’ at the magazine’s 2010 awards. Simon Challis, managing director,…
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Invu appoints dedicated housing consultants
Invu has made two new housing-specific appointments with the hiring of Steven Rhodes and Kevin Hardy as dedicated consultants within the company’s housing division. Rhodes has extensive experience with enterprise resource planning (ERP) systems, including six years’ experience with Aareon and other housing systems as well as expertise in interfacing Invu systems with financial systems….
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