Genesis Housing Group and Chevin Housing Group have both signed contracts with Clearview Systems for its performance management software. Genesis, which manages 40,000 properties and employs 1,600 staff, is using a ‘Fast-Track’ implementation of the Clearview Strategy and Performance Suite to achieve greater transparency for business planning and promote a more consistent performance culture across…
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Magazine Articles
Ahead in the Cloud
Organisations across both public and private sectors are increasingly leveraging cloud-based services as an alternative IT delivery model, attracted by their rich potential for technical, financial and operational advantage. The enterprise-class, on-demand, utility-based platform that characterises today’s cloud-based or managed services offering is indeed a compelling proposition; it is setting new standards of affordability, accessibility,…
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Unified comms for better customer service
Housing providers of all sizes are increasingly turning to unified communications (UC) to adopt new ways to communicate with tenants and residents while also increasing employee flexibility. One of the main reasons for implementing UC is because customers expect to reach their housing providers via a wide range of integrated communication services. This is not…
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Industry profile – Avonline
What does Avonline do? Avonline is a leading resource partner delivering a complementary range of services to the UK telecoms, media, and technology sector. This includes installation, business services and digital switchover (IRS, broadband over IRS, satellite broadband and solar energy). What is Avonline’s housing experience? As a leading UK digital switchover specialist, we have…
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Swan’s 5-year deal with Network Resource Group
Swan Housing Group has awarded a five-year outsourced IT support contract to Network Resource Group. The decision to fully outsource Swan’s ICT services to NRG, including support, IP telephony and managed WAN provision, follows a competitive tender process that defined affordability, scalability, service levels and environmental responsibility as the main criteria. The five-year contract will…
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Cirrus telecare for Leicester’s housing
Telecare and security systems provider Cirrus has won a five-year installation and maintenance contract with Leicester City Council to provide telecare, warden call systems and access control systems across the council’s 14 sheltered housing schemes. Installation of the Cirrus systems began last month and will cover 450 flats. The council invited tenders through the OJEU…
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