Housingnet Software is launch a new product, Housing Development Performance Information (HDPI), later this year to improve the performance of housing development projects and teams. The web-based HDPI system will help housing providers provide evidence of their development performance, manage programmes of work, and reduce organisational risk when delivering new homes. HDPI is expected to…
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Magazine Articles
Northampton BC’s new choice-based lettings
Northampton Borough Council has launched a new choice-based lettings service based on its Macfarlane Telesystems unified communications infrastructure. Northampton, the largest district council in England, manages almost 13,000 properties and employs 33 staff in its dedicated call centre, handling over 6000 customers per week. Having used call handling and unified communications technology from Macfarlane since…
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Editor’s Notes: Ready for the new TSA standards?
As you probably know only too well, the Tenant Services Authority’s new regulatory framework takes effect from 1st April 2010. The framework consists of six areas of standards, comprising: tenant involvement and empowerment; home; tenancy; neighbourhood and community; value for money; and governance and financial viability. The TSA’s framework will have an effect on IT…
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Editor’s Notes: Digital exclusion or digital inclusion?
At our Housing Technology 2010 conference in February, digital exclusion among tenants was a hot topic for the delegates, despite few of them having direct responsibility for the provision of technology and internet access to tenants. There is considerable debate about how technology can be made more widely available to tenants, many of whom are…
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Golding and Habinteg online with VerseOne
Golding Homes, formerly Maidstone Housing Trust, and Habinteg Housing Association are upgrading their web sites with VerseOne and its Spearhead CRM tool, including compliance with the latest web accessibility guidelines. Following its name change, Golding Homes has been completely rebranding itself, which naturally includes its web presence. Claire Boxall, PR and communications manager, Golding Homes,…
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HAs protected via the ‘cloud’
Network Resource Group has recently launched CloudProtect, a fully-managed service to provide web and email security. CloudProtect complies with the latest ruling on data protection from the UK Information Commissioner’s Office and as covered elsewhere in this issue, organisations can face a maximum fine of £500,000 for serious breaches of the Data Protection Act from…
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