Wirral Partnership Homes is using Sitehelpdesk.com to deliver web-based support for its internal IT department and improve the efficiency of WPH’s IT helpdesk. Sitehelpdesk.com has implemented its web-based system to log calls from end users to WPH’s internal IT department, helping it to respond to and deal with IT issues more efficiently. The Sitehelpdesk.com system…
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Magazine Articles
Real asset management for RCT Homes’ £360m programme
As part of its £360m improvement programme, RCT Homes is using Real Asset Management’s Asset4000 system as a central asset register incorporating detailed component accounting. In December 2007, RCT Homes became the largest housing association in Wales when it took ownership of 10,000 homes from Rhondda Cynon Taf County Borough Council. RCT Homes’ immediate requirement…
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Addressing the digital divide
n the light of the government’s Digital Britain report, Teresa Robbins, director of Isrighthere, looks at how housing providers and local authorities should address the delivery of high-speed broadband to tenants and citizens. Across the country, projects to install high-speed broadband into housing blocks and developments have ground to a halt. Councils have instead been…
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Sovereign follows the BluBrik road
BluTek has chosen Sovereign Business Integration as its implementation partner in the housing sector. BluTek’s BluBrik housing development management system streamlines and automates tasks associated with the housing development lifecycle. Developed by BluTek specifically for UK housing providers, BluBrik enables the seamless end-to-end management of single or multiple housing projects. BluBrik makes information quickly and…
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All change at City West with SFL
City West Housing Trust has implemented an organisation-wide cultural change programme using an online assessment tool from change management consultancy SFL. 18 months ago, City West Housing Trust took over the ownership and management of 14,600 properties from Salford City Council and immediately realised it needed to implement a cultural change programme throughout its organisation…
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Covalent signs new performance management customers
Covalent Software has signed a number of new customers for its performance management system, including Colchester Borough Homes, Colchester Borough Homes, East North East Homes, Cosmopolitan Housing Group, Liverpool Mutual Homes, the Community Gateway Association and Broxbourne Housing. Nick White, director of finance and corporate services, Colchester Borough Homes, said, “With the Tenant Services Agency…
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