Octavia Software Solutions and 1st Touch have signed a reciprocal partnership agreement, allowing both companies to sell the other’s products. 1st Touch has integrated its mobile workforce solution with the new .Net based version of Oska, Octavia’s Supporting People application. Many organisations providing Supporting People services are still using paper-based processes. This typically takes up…
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Magazine Articles
Stevenage Homes gains two-star rating with 1st Touch
Having implemented a mobile working system from 1st Touch, Stevenage Homes has been awarded a two-star rating by the Audit Commission. As an ALMO for Stevenage Borough Council, Stevenage Homes’ repairs and maintenance team deals with around 30,000 jobs each year across 8300 properties. Implementing a mobile solution had been identified as an opportunity for…
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Herefordshire Housing live with 1st Touch
Herefordshire Housing is using mobile workforce software from 1st Touch to support responsive repairs services for residents in its 5000 properties. Integrating with Herefordshire Housing’s Orchard housing management system, the 1st Touch mobile system replaces the previous paper-based job system by sending electronic job tickets directly to 25 maintenance and repair workers’ PDAs. This simultaneously…
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Use your voice
James Kippenberger, UK sales director for BigHand, explains how housing providers can get more done by installing voice productivity software (VPS). Used by thousands of organisations around the world, VPS enables end-users to record, edit and send voice files or verbal tasks via smartphones to office-based resources and access round-the-clock outsourced services. VPS recordings submitted…
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Guinness, Golden Gates & One Vision sign with Civica
Civica has announced that the Guinness Partnership, Golden Gates Housing and One Vision Housing are deploying its Public Protection software. A pilot site at Guinness Northern Counties went live during April 2009 followed by a wider staged roll-out, while One Vision signed contracts with Civica in May 2009. Golden Gates has now been operational for…
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In brief: Interview with Capita
Following Capita Software Services’ acquisition of IBS OpenSystems’ OpenHousing product, Housing Technology interviewed Martyn Rees, director of housing strategy, and Roger Birkinshaw, housing director, from Capita about what the acquisition means for housing providers and about Capita’s future plans. What does the addition of OpenHousing mean for Capita’s customers? It means a larger customer base…
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