London Borough of Brent Council is using a web-based text messaging system from Text Messaging Centre (TMC) to communicate with its staff and 270,000 residents. Brent Council is using the SMS system as an additional channel alongside its existing telephone, email and internet channels. Using TMC’s technology, the council is now able to deal with…
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Magazine Articles
CHP totally mobile
CHP has replaced its in-house mobile working system with an integrated solution from TotalMobile to improve repairs and maintenance productivity by 40 per cent and cut its external contractor costs by £300,000. CHP originally built its own mobile working system, known as Electronic Job Distribution (EJD), in 2005. This was a web-based application which its…
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1st Touch scoops 15% of mobile market
Two years after its launch, 1st Touch’s mobile workforce software is now being used to support the management of over 600,000 properties across the UK. Based on government figures of a nationwide total of four million properties, Southampton-based 1st Touch is claiming a 15 per cent share of the mobile working market in social housing….
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Tor Homes on time with ROCC
Devon-based Tor Homes is moving towards mobile working for its 70-strong maintenance and repairs team using a system from Brighton-based ROCC Computers. The adoption of the new PDA-based service follows Tor Homes’ tenants expressing their frustration at having to stay at home all day for repairs. The new system will give tenants a specific time…
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All change at Family Mosaic
Saul Stevens is head of ICT at Family Mosaic, managing an ICT department of 18 staff. With an annual turnover of £160 million, Family Mosaic has 1500 staff and manages 21,500 properties in London and Essex. Housing Technology interviewed Saul to find out more about Family Mosaic’s ICT plans. What have been your major technology…
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Parkway Green and Newark & Sherwood Homes sign £400,000 IBS deals
Manchester-based Parkway Green expects to go live this month with a new housing management system following a £150,000 deal with IBS OpenSystems. Having used IBS’s OpenContractor system since July 2008, the new OpenHousing system will be used by 50 Parkway Green users. Parkway Green said that the main reasons for the new implementation were to…
Parkway Green and Newark & Sherwood Homes sign £400,000 IBS dealsRead More →
