When the River Wansbeck burst its banks during the Morpeth floods last year, it affected many Castle Morpeth Housing residents. Unfortunately, Castle Morpeth Housing’s corporate head office at Isos Housing Group in Newcastle upon Tyne was also severely flooded; most of the IT equipment was under half a metre of water rendering, among other things,…
Isos Housing flooded with help from TagishRead More →
Magazine Articles
OmniLedger’s Pyramid HMS now online
OmniLedger has extended its Pyramid housing management system with Pyramid Online to allow tenants to access their rent account, raise or enquire on current repairs and update their personal information, all via the RSL’s web site. All data for the Pyramid Online service is hosted off-site by OmniLedger on a dedicated server and automatically updated…
OmniLedger’s Pyramid HMS now onlineRead More →
Preview of a digital future for CHP
CHP has been digitising and indexing its document archive since December 2008 with Preview as part of a digitisation programme. CHP was previously known as Chelmer Housing Association and looks after 7000 tenants in Essex. As well as having the day-to-day access and storage problems of having paper-based property and tenant files, CHP has a…
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Local authorities prepared for disaster
According to Adam Continuity, local authorities in the UK are setting exemplary standards of practice when it comes to data management and backup. Nearly all of local authorities surveyed had rehearsed their IT disaster recovery procedures in the past two years, three-quarters had reviewed their disaster recovery support within the last year and over 80…
Local authorities prepared for disasterRead More →
Some IP to watch over you
A core goal for any housing organisation is to provide a safe and secure environment for its tenants; the deployment of CCTV is an essential tool in achieving this goal. However, meeting this need while also rolling out other services and ensuring that social inclusion objectives are met is likely to be financially unviable unless…
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Driving efficiency through next-generation networks
Improving the efficiency of their internal processes and external services to tenants is a high priority for most housing organisations, particularly in the current economy and following pressure from regulators. This need for improved efficiency is a key impetus for the housing sector’s adoption of next-generation networks, which allow voice, data and video to be…
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