A housing association’s web site should be central to its communications strategy. It provides a tool for communications and transactions, as well as a ‘shop window’ for the organisation. It is therefore crucial that housing providers follow best practice when designing and developing their web sites. An approach that reflects, re-evaluates and responds to excellent…
Web content management in housingRead More →
Magazine Articles
HTSB – Standards matter
The momentum behind our push for technology standards in housing continues to grow. The second Housing Technology Standards meeting, kindly hosted by Saul Stevens from Family Mosaic, in early June was well-attended by both housing providers and, for the first time, representatives from the leading housing technology suppliers. Given that the focus of the Housing…
HTSB – Standards matterRead More →
Housing Technology Standard v1.0
The first meeting to discuss our plans for technology integration and communication standards in housing was held in early April at Circle Anglia’s London offices. The purpose of the meeting was to discuss the high-level goals for what the Housing Technology Standard (HTS) should achieve and how it would make application integration and data transfer…
Housing Technology Standard v1.0Read More →
Mobile works for Trafford Housing
Trafford Housing Trust has just revealed the impact of its decision to adopt mobile working, reporting almost 100 per cent levels of satisfaction across a range of maintenance and repairs criteria for its tenants. After the introduction of Sybase’s iAnywhere M-Business and Civica’s Servitor job management systems, Trafford Housing revealed that customer satisfaction levels for…
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Simplifying unified communications
The convergence of voice, video and data applications has been around for more than a decade. These days, terms such as VoIP (voice-over IP) and IP telephony are common and often over-used descriptions which do little to actually explain the benefits of an integrated, unified communications approach. The aim of this article, and those that…
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Sorce portal online at Shoreline
Further to Shoreline’s communications infrastructure story, Shoreline has replaced its static intranet with Sorce’s dynamic portal system. The new intranet will integrate with Shoreline’s back-office systems, delivering information from disparate applications to one location. Shoreline is also deploying Sorce’s document management application to centralise and manage its documents. All documents will now be able to…
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