Midland Heart is overhauling its information network across 150 sites in the West Midlands following a deal with NTL Telewest Business. The new NTL network is already live at Midland Heart’s headquarters and three satellite offices, with the remaining four offices and housing sites expected to be live by July 2009. The housing and regeneration…
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Magazine Articles
Clearview scores its half-century
Bromford Group and Trust Housing Association recently signed up for Clearview’s planning and performance management system, taking the number of its RSL customers to 50. Clearview was selected by Bromford as part of its plan of becoming a three-star, excellent-rated organisation, with the Clearview Best Practice framework providing a structure to its improvement plans. Trust…
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Real-time job scheduling at Merthyr Valley Homes
Merthyr Valley Homes (MVH) is moving to dynamic scheduling for its repairs teams using Kirona’s Intelligent Mobile Opti-Time system. In the past, jobs created in MVH’s Academy housing management system were manually allocated to its repairs team. This time-consuming and labour-intensive process will be replaced with dynamic scheduling direct from Academy to Opti-Time. Kirona will…
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Virtual desktops for Solihull MBC
Solihull Community Housing Association has installed a virtual desktop infrastructure (VDI) system to enable its duty managers to work from any site in the borough. Working with independent consultancy Centralis and in collaboration with Solihull MBC, Citrix XenDesktop has been installed, allowing registered users to access their virtualised desktop from any location, giving them greater…
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Hat-trick for Northgate
Northgate Public Services has been busy over the past few months, signing housing services deals with Hammersmith and Fulham Homes, LHA-ASRA and Ipswich Borough Council. Hammersmith and Fulham Homes hopes to realise £4.7 million in efficiency savings by 2010 following a contract with Northgate. The self-financing deal, which links fees to Northgate’s performance, centres on…
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Editor’s Notes: Hot stuff – Performance management
Performance management seems to be one of the hot application areas at the moment and there is certainly a correlation between the use dedicated performance management systems by housing organisations which have recently improved their Audit Commission ratings. This is for two reasons. The first is that the implementation of a dedicated system to measure,…
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