ROCC has completed the implementation of a dashboard reporting and workflow tool for Aster Group. Based on the housing provider’s desire to improve productivity around its repairs and maintenance processes, ROCC developed new workflows in order to reducing job time via dashboard notifications. Peter Luck, technical director, ROCC, said, “The dashboard streamlines communication and removes…
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Magazine Articles
Soha Housing service improvements with Aareon
Soha has opted for Aareon QL to support its business in all aspects of tenant and property information. In addition to providing better housing and asset management functionality, Aareon QL will improve Soha’s CRM abilities, enable the creation of a new self-service portal, and support more advanced mobile working. The QL implementation project began in…
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Five key IT challenges in housing
Cloud technologies and digital transformation are undoubtedly shaping the world around us. In the last few years, we have seen industries radically disrupted by these trends. Social housing is not immune to this, but housing providers can successfully navigate this sea of changes by keeping a few things in mind. Technical debt The social housing…
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Civica’s Keystone asset management at CCG
Following the roll-out of Civica’s Keystone integrated asset management software, Cartrefi Cymunedol Gwynedd’s front-line staff can now answer tenants’ queries at the first point of contact across a range of areas including planned works, stock-condition data and servicing due dates. Furthermore, CCG surveyors are actively collecting and validating stock condition data out in the field…
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Orchard wins five-year extension with Catalyst Housing
Catalyst Housing has just signed a five-year agreement with Orchard to continue its use of Orchard Housing, Promaster and Wisdom Document Management. As part of the deal, the housing provider has also added Orchard Messaging to its existing package of applications in order to manage SMS exchanges with its tenants relating to rents and arrears.
Record-breaking year for Orchard
Orchard Information Systems has announced record revenues of £16 million for the past financial year (FY2016-17). The company reported that reinvestment of profits in its people, products and expertise had been rewarded with strong organic growth from both existing and new customers across housing, finance and asset management. Orchard’s FY2017 annual revenues of £16 million…
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