In recent years, we have seen an exponential increase in the amount of data that organisations capture and store. Most organisations typically hold ‘structured data’ – information that is ordered and arranged by categories such as age, gender, etc – which is generally used simply to retrieve specific information rapidly, or to produce historical reports….
A predictable performanceRead More →
Magazine Articles
Whitefriars goes to Computerland
Whitefriars Housing Group has outsourced IT support for its 500 end-users to Computerland. Whitefriars, with 17,000 homes in the Coventry, was disappointed with the service that it had received from its previous outsourcing supplier so it was looking in the long-term for a more efficient and robust service while in the short-term it needed a…
Whitefriars goes to ComputerlandRead More →
Less is more
Housing organisations are complex and both their internal and external environments are evolving, which can lead to complicated problems. No one can deny that housing providers rely heavily on their IT systems to pursue their number-one goal of delivering excellent customer service. But IT managers are often frustrated by the number of different systems needed…
Less is moreRead More →
Front-line views on mobile working
We know that mobilising your workforce is a good way to drive efficiencies and capture key performance data in real time, all of which are good for your management team. But what is the effect on the workforce itself? How will your operatives react to leaving their paperwork behind and cutting down on their trips…
Front-line views on mobile workingRead More →
Community Grid in St Helens and North Liverpool
‘Digital inclusion’ pilot projects are being run in St Helens and North Liverpool to provide residents with free wireless broadband in their homes. The Advanced Internet Methods and Emergent Systems (AIMES) Centre, part of the University of Liverpool, has developed the Community Grid in conjunction with Proxim Wireless and OciusB2, as part of a digital…
Community Grid in St Helens and North LiverpoolRead More →
Wanted: Innovative leaders
With the intense demand for UK housing, the challenge facing the Government to deliver its strategy for increasing the provision of housing has never been greater. Latest assessments conclude that as a result of reservations on new homes falling by up to 50 per cent compared with last year, 20,000 of the 45,000 flats and…
Wanted: Innovative leadersRead More →
