The 70-strong repairs and maintenance team at Dane Housing Group are now using hand-held mobile devices and software from Telecetera to deliver more responsive services to tenants. Dane, which looks after 4000 homes in Cheshire, had found that the processes required to support its repairs and maintenance teams were inefficient and very paper-intensive, with some…
Dane Housing connects with TeleceteraRead More →
Magazine Articles
Acquisitions – good or bad for the industry?
With the planned acquisition of IBS OpenSystems by Capita and the earlier acquisition of Northgate by US-buyout firm Kohlberg Kravis Roberts (see the May edition of Housing Technology), are these good for social housing organisations? On the one hand, the new owners of IBS and Northgate are both likely to have greater funds to support…
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United Welsh and Cheltenham Borough Homes sign with IBS
IBS OpenSystems has signed contracts with United Welsh Housing Association for CRM and with Cheltenham Borough Homes to streamline maintenance, repairs and reporting. United Welsh is taking IBS’s OpenHousing, OpenFinancials and OpenMobile products to improve the document management and workflow processes involved in the management of its 3600 properties in Wales. The system went live…
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Decent Homes in Cambridge
Cambridge City Council is on target to achieve the Decent Homes standard following its implementation of Anite’s Codeman asset management software, with all of the council’s 7600 social housing properties expected to meet the Government’s minimum requirements by 2010. Cambridge City Council is upgrading to the latest version of Codeman which offers a improved mobile…
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New kid on the block
Housing Technology interviewed Paul Tomlinson, managing director of HousingIT, the newly-launched housing system provider. What is rationale behind the creation of HousingIT? Having been involved in housing management systems since 1992, I’ve seen the market demands change from basic ‘raising the rent debit’ to integrated community facilities, such as ASB case monitoring and tracking housing…
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Editor’s Notes: Software as a service
After we wrote about the idea of ‘HMS-lite’ in the last edition, we are pleased to have an interview with HousingIT* which has just launched a subscription-based housing management system. While larger housing associations will continue to demand the ‘bells and whistles’ functionality available on larger systems from the established vendors, HousingIT is focussing on…
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