A2 Dominion Housing Group, Three Rivers Housing Association, Meres & Mosses Housing Association and building services firm Jackson Lloyd have recently signed separate contracts with Civica for the upgrading of their front- and back-office systems. Each organisation is expected to deploy specific solutions based on Civica’s Universal Housing, Contact Manager and Servitor products, with a…
£1m social housing deal for CivicaRead More →
Magazine Articles
21st-century Domesday Book
The National Land and Property Gazetteer (NLPG) has been launched as the first definitive address list for England and Wales, providing unique identification of every property in almost real time. Based on the BS7666 national standard, every property (including multi-tenancy) will have a Unique Property Reference Number (UPRN), an associated postcode and national grid reference….
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The integration game
One of the biggest issues that 62 social housing respondents in our customer service survey said they faced in 2008 was managing the integration of new software with existing business systems. Indeed, they have every right to be worried. Organisations are under increasing pressure to update their IT systems in order to meet their operational…
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Community Housing Group takes IBS
Worcestershire-based Community Housing Group is focusing on streamlining its internal processes and improving customer service following the signing of a £100,000 contract with IBS OpenSystems. With 5500 homes around Kidderminster, Bewdley and Stourport, Community Housing Group expects to see efficiency gains in its processing of invoices, payroll, job contracts, timesheets and other internal processes when…
Community Housing Group takes IBSRead More →
Liverpool Mutual Homes deal with Alliance & Leicester
Liverpool Mutual Homes, the city’s newest registered social landlord, is to provide its 17,000 tenants with improved rent payment services in a deal with Alliance & Leicester Commercial Bank. LMH tenants will be given a plastic swipe card for making rent payments at any Post Office branch or at the 230 Payzone outlets in convenience…
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Good housekeeping for Decent Homes
A recent report from Tribal Consulting has stressed the importance for social housing organisations to adopt good programme management systems to manage the work required to meet the requirements of the Government’s Decent Homes initiative. The ‘Current approaches to managing housing improvement programmes’ report produced by Tribal on behalf of Delcam PS-Team looks at what…
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