East Thames Group has deployed document scanning and workflow technology from Optical Record Systems and Civica to support its paper reduction programme. The ongoing success of the East Thames Group, which includes East Homes with 13,000 homes and a further 1500 homes in development, meant that it needed new offices to accommodate its various corporate…
Paper flows away for East ThamesRead More →
Magazine Articles
Northgate gets busy
Places for People and Service Birmingham have signed contracts with Northgate Information Solutions for the delivery of mobile technology for their staff and maintenance workers. With a total order value of £1.2 million, Northgate’s mobile service is expected to speed up the delivery of personalised services for tenants and citizens and support flexible working such…
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Islands in the stream
A combination of the increasing IT skills of employees, as distinct from the IT department itself, and the user-friendliness of most business applications is resulting in the creation of employee- and department-specific micro-silos of data within housing associations, usually vital documents, spreadsheets or databases being stored on individual PCs or email accounts. The consequence of…
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Brakes on recruitment?
Recruitment within social housing may decline by more than a third during 2008, according to a specialist recruitment organisation. Spirit Resourcing surveyed hiring managers and HR staff within social housing organisations in London and the south-east of England about their recruitment plans for 2008 compared with 2007. 38 per cent expected recruitment to decrease, 40…
Brakes on recruitment?Read More →
Riverside helpdesk
Riverside Group has implemented helpdesk software from House-on-the-Hill to support its 2400 staff. Following its 2006 merger with English Churches Housing Group, Riverside is one of the UK’s largest housing associations with more than 50,000 properties for rent and shared ownership. The group’s IT group has 40 staff, half of whom work on the IT…
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Places for People on the map
Places for People has implemented an organisation-wide geographic information system to improve decision-making processes around ongoing projects, its stockholding investment programme, and asset management and reporting. Despite already being desktop users of a range of GIS technologies, Places for People had no strategy for deploying it for strategic purposes. Dave Power, group head of neighbourhoods,…
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