Tenant newsletters often suffer from lack of readership, particularly among those for whom english is not their first language or are affecting by reading difficulties or visual impairment. At the same time, it is not cost-effective for housing associations to produce multiple versions of each newsletter to suit all likely audiences. Arena Partnership and Integro…
Video killed the newsletterRead More →
Magazine Articles
But is it web-enabled?
I would like to introduce this article by describing a common situation when we are demonstrating our software to housing associations. Imagine a group of people animatedly discussing how the software might help them, when one person, usually a senior director, asks in a knowledgeable tone, “ah, but is it web-enabled?”. When pressed to explain…
But is it web-enabled?Read More →
Integral introduces PDAs
Bootle-based Integral Housing Services has introduced hand-held mobile devices for the majority of its 260-strong workforce of electricians, plumbers, painters and plasterers, linking them to Integral’s call centre, its central computer systems and to many of its housing association and local authority clients around Merseyside. Ian Jones, housing services director, Integral, said, “We introduced PDAs…
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Odyssey quadruples housing revenues
The social housing market remains profitable for Odyssey Interactive, with sales growth of more than 400 per cent in the sector in the past year. Part of Hasgrove Plc, Odyssey gained ten new housing customers in 2007, including Affinity Sutton, Carr-Gomm, Network Housing and Origin Group. Nigel Danson, managing director, Odyssey, said, “Sales of our…
Odyssey quadruples housing revenuesRead More →
Peak service for Cairn
Cairn Housing Association has restructured its network to provide connectivity to all of its 35 remote sites in Scotland, achieving 99.999 per cent uptime while re-using much of its existing hardware. Cairn manages 2800 properties in Scotland, with offices in Edinburgh, Glasgow, Coatbridge and Thurso. For the past three or four years, Cairn has had…
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Some data are more equal than others
The answer is multi-tiered data management – so what is the question? There are many questions to which MDM is the answer. One is ‘How do you reduce the cost of securing the data and information that you rely on for your daily operations?’ Another… ‘Do you set policies to manage the data on your…
Some data are more equal than othersRead More →
