As organisations’ infrastructures attempt to deal with the growing volume and complexity of internal and external security threats, Walsall Housing Group is committed to regular penetration testing of its IT systems to highlight potential weaknesses before they are exploited. Phil Pettifer, network and security manager, WHG, said, “Penetration testing gives us peace of mind. It’s…
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Magazine Articles
New Charter monitors mobile device threat
New Charter Housing Trust Group has been one of the first organisations in the industry to recognise the potential security threat posed by the ubiquity of portable and removable media devices such as MP3 players, PDAs, USB drives, digital cameras and the latest generation of mobile phones. These devices can aid productivity and support flexible…
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Outsourcing – trust and respect are paramount
Pressure on housing associations for cost-effective services and regulatory compliance, and the consequent demand for more effective ICT, has led many housing associations to consider outsourcing all or part of their ICT to a managed service provider. Historically this choice has been seen in terms of cost saving, but increasingly the breadth and depth of…
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Testing times at Southern Housing Group
The geographic spread of its offices and diversity of its job roles has led Southern Housing Group to use online skills testing as part of its recruitment activities. As one of the largest providers of rented accommodation in south-east England, Southern Housing Group owns and manages 24,000 properties and houses 45,000 tenants in London, Kent,…
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More mobility for Bradford’s builders
Bradford Community Housing Trust has given mobile PDA devices to its building services team in order to improve its customer service and increase productivity. Launched in February 2003, BCHT manages 22,000 homes, supported by 1000 staff in 12 offices in the Bradford area. A key part of BCHT is its 50-strong building services team which…
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Spam-free diet at Synergy Housing
Synergy Housing Group has deployed a package of services from Star to improve services to its tenants and increase the efficiency of its internal processes. The group, formed in 2004 from East Dorset Housing Association, Howell Housing Association, Purbeck Housing Trust and Weymouth and Portland Housing (in April 2006), manages approximately 8000 homes in the…
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