Geographic Information System (GIS) technology has been transforming how we do things here at Sovereign Housing over the past four years, bringing data to life and influencing our future strategy as well as our day-to-day work. Following a recent merger with Spectrum Housing Group, we’re now one of the largest housing providers in the country…
Sovereign’s enterprise GISRead More →
Magazine Articles
Getting identity right is key to digital strategies
The faster pace of digital transformation has led us all to review what we are doing as businesses, how we are doing business, and how we are digitally serving our customers. As housing providers and local authorities put more of their services online, we’re seeing some great examples of creativity in the way that they…
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Teign Housing takes Civica for housing & asset management
Teign Housing has chosen Civica’s Housing Cx and Keystone asset management software to manage its property assets and improve customer service. Via implementing a web-based system with CRM, housing and asset management, Teign expects to enhance customer service by delivering a complete view of both its tenants and their properties, including on mobile devices. Karen…
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Following the ‘data adventurers’
At 1st Touch, we have always been committed to integrating the latest technology trends for the benefits of our customers. These include technologies such as the internet of things, digital by default, frictionless computing and big data. We look at them in their own right and we also study how others use them. This allows…
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A five-step digital revolution at Asra Housing
Suzanne Ralphson, head of programme delivery at Asra Housing Group, shares key messages from her company’s first digital open day, attended by more than 20 social housing professionals keen to drive digital transformation. It was a privilege to welcome people from such a wide range of organisations across the country recently, to hear about Asra’s…
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Walsall Housing gains insights with Clearview
Walsall Housing Group is using Clearview’s business intelligence and reporting software, having originally started with Clearview’s strategy and performance suite in 2007. Hazel Edwards, business insight and performance manager, Walsall Housing Group, said, “Before the introduction of Clearview, a lot of our technical report-writing team’s time was spent responding to one-off information requests. We decided…
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