WM Housing Group has recently implemented Orchard’s Promaster Mobile software as an extension of its existing Promaster asset management system. Prior to the introduction of Promaster Mobile, stock condition data was collected in a variety of ways, with different surveyors each using different paper forms, and the resulting data having to be manually processed at…
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Magazine Articles
Care Housing’s new mobile HMS with MIS AMS
Care Housing Association has chosen MIS AMS’s ActiveH Lite as the basis for its new housing management system, including mobile working. Matthew Eddisford, chief executive, Care Housing Association, said, “As a relatively small housing association with just three full-time housing officers, the mobile facility really appealed to us because it means that we can be…
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Enghouse comms at Hastoe Housing
Hastoe Housing is now using software from Enghouse Interactive for its contact centre’s operations. Amanda Harris, head of customer services, Hastoe Housing, said, “We offer a wide range of services to our local communities, and these are managed through a small contact centre of just eight advisors and a portal for online self-service. But our…
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Salix Homes pioneers AI telecare
Salix Homes is working with Salford Royal NHS Foundation Trust, The University of Manchester and The University of Salford on a ground-breaking artificial intelligence (AI) research project. MiiHome uses sensors such as Microsoft Kinect technology (most commonly associated with the Xbox) fitted into people’s homes, with the aim of helping elderly people who are frail…
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Pinnacle in the cloud with Rackspace
Pinnacle Group has moved its communications and IT infrastructure to Rackspace’s cloud-based services. Pinnacle began using Rackspace’s services in 2015, with a private cloud covering 80 per cent of its core business applications. By last year, Pinnacle needed to revise its cloud strategy in line with changing business drivers. The service provider firstly wanted to…
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Women in IT at Flagship Group
Flagship Group is proud to be above the UK national average for the number of female employees working in IT; the seven roles vary from GIS development and infrastructure specialists to business partners. Housing Technology interviewed some of Flagship’s IT team about their roles and women in IT. Starting out in IT Rachael Leeder, an…
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