With Civica Digital, Civica has launched a new brand with the capability to help housing providers digitally-transform housing services, following the acquisition of digital specialists WTG, IPL and SFW. Civica Digital combines the digital expertise and experience of recent strategic acquisitions by the company, including Asidua, Web Technology Group (WTG), IPL and SFW. The combined…
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Magazine Articles
Five steps to exploit your assets’ big data
We live in a world obsessed with data and, thanks to the internet, we can track, monitor and report on just about everything. The more data, the better, and big data is now big business. The danger is that data gets misunderstood, becomes overwhelming and then detrimental to your business. Information overload is very real…
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Who’s afraid of digital transformation
From the Housing Technology 2017 conference and executive forum at the beginning of March, it’s become abundantly clear that digital transformation is the number one, over-arching priority for most housing providers. And for those housing providers not considering digital transformation, they should probably be asking themselves why they aren’t. As we’ve covered in previous Editor’s…
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Connecting the unconnected
Five years ago, at the height of the summer of sport in the UK, the Wheatley Group published its first digital strategy, having just appointed a new role to drive forward both digital connectivity for and with tenants, and to provide a focus for excellence and new approaches to the practical application of new technologies…
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12 golden rules for digital transformation
Smartphones are now out-selling toothbrushes, and a number of digitally-focused businesses that didn’t even exist a decade ago are now among the most successful in the world. In today’s digital age, it has become a necessity for organisations to embrace the benefits that a digitally-focused business strategy can provide. The recent ‘Vision of Housing in…
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Housing Technology 2017 Presentations
1st Touch: Are we there yet? – The friction-free journey of the digital tenant 1st Touch will show you what can be accomplished with the right workflow and integration with existing technology. This will include tenants booking confirmed repair appointments in real-time, multi-functional field workers ability to get it ‘right first time’, smart arrears contact…
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